Refund policy

Return and Refund Policy for Blackridge

At Blackridge, your satisfaction is our priority. We accept returns and exchanges for items that meet the criteria below. Please read the following policy carefully.

1. Return Eligibility and Window

We accept returns for items for up to 30 days from the date you received your order.

To be eligible for a return:

  • The item must have been purchased directly from Blackridge.
  • The product condition accepted includes new and slightly used items.
  • We accept returns for both defective and non-defective products.

2. Process for Returns (By Mail)

All returns must be handled by mail. We do not currently offer in-person returns.

To initiate a return:

  1. Contact Us: Email us at support@shopblackridge.com with your order number and the reason for the return.
  2. Receive Label: Once your return is authorized, you will receive instructions on how to package and mail your item(s).
  3. Free Return Shipping: We provide a free, prepaid return shipping label for you to download and print.
  4. Ship Item: Mail the item back to the address provided in the return instructions.

3. Exchanges

We happily accept exchanges. If you wish to exchange a product for a different size, color, or item, please contact us at support@shopblackridge.com to check inventory and arrange the exchange.

4. Refunds

Upon receiving and inspecting your returned item, we will notify you of the status of your refund.

  • No Restocking Fees: We do not charge any restocking fees for returns.
  • Refund Processing Time: Once the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow up to 14 days for the refund to be fully processed and for the credit to appear on your statement.

5. Return Limitations

  • Returns are only accepted from customers within the United States.
  • Items returned without prior authorization may be refused.

6. Contact Information

If you have any questions concerning our return policy, please contact us using the details below. This contact information is also provided on our main contact page, ensuring transparency with our customers.

  • Business Name: Target16 LLC (DBA BLACKRIDGE)
  • Business Address: 312 West 2nd Street, #A0050, Casper, Wyoming 82601, United States
  • Email: support@shopblackridge.com
  • Phone: +1 845-825-6068